The Cool Kit Customer App provides a user-friendly interface for customers to manage service requests and stay updated on their status. With just two screens, customers can effortlessly navigate through essential features tailored to enhance their service experience:
Work Order Listing: Customers can view a list of all active and past service requests initiated by them. Each work order listing provides essential details such as job type, status, and scheduled service date.
Work Order Details: Upon selecting a specific work order, customers can access comprehensive details including job specifics, assigned technician information, and real-time updates on job progress.
Create Work Order: Customers can conveniently initiate new service requests directly from the app. They can specify job requirements, preferred service dates, and any additional instructions, ensuring seamless communication with Cool Kits service team.
Current Work Order Statuses: Customers can monitor the real-time status of their ongoing service requests, ensuring transparency and timely updates on job progress and completion.
The Cool Kit Customer App is designed to empower customers with easy access to service management tools, facilitating efficient communication and enhancing overall service satisfaction.